Help

Use the frequently asked questions below to find help on any issue you may have. If you still have problems, feel free to contact us and our friendly staff will get back to you as soon as they can.

Frequently Asked Questions

Signing Up

What should I choose for an account name?
Your account name is important because it defines your web page address (URL) and is seen by potential customers. Your account name should be all in lowercase, with no spaces or special characters. It can be up to 45 charcters long. Try to choose a name that is short and easy to read and spell. Also note that once an account name is chosen it cannot be changed.
There is already an account name using my email address. How can I delete my old account?
If you are unhappy with your account name, or wish to create a new account, you will need to contact us. For verification purposes, you will need to include your account name, associated email address, and password along with your request.
Why can't I purchase a premium package?
We are currently in the process of implementing the premium package service. Check back with us soon!

Using Your Account

Can I change my account name?
Once chosen, you cannot change your account name. We can remove your account and then you can sign up for a new account. To remove an exisiting account contact us and be sure to include your current account name, e-mail address used to sign up for the account. If you are a USPCA member, also include your USPCA membership number.
I am having problems logging in.
Make sure that you are typing in your account name correctly. If you have fogotten your password, you can have it sent to the e-mail address we have on file for your account.
How can I customize my web page (add pictures, change sections)?
We have a very strict template-based web page system. This has a couple of advantages. First, creating and editing your page content is fast and easy. Secondly, it insures that your content will consistently look professional with our templates. Because of this, we do not allow the uploading and adding of additional pictures and logos or straying from the standard web format.
How do I add my web page address on printed materials (business cards, brocures, etc.)?
Log in to your account. From the main account tab, look for the "Account URL". It should begin with "http://" This is your web page address that you can give out to clients, put on business cards or brochures, or to register with search engines such as google, or hireachef.com

Other Questions

Who runs this site?
myChefSite is run and maintained by Kreotek. We are a web development company that concentrates on free web application resources, open source software, and software that is tailored for the culinary community.

Contact Tech Support

If you cannot find the help you need above, contact us.

USPCA package and premium packages also have access to technical support via our toll-free number.